This is an exciting opportunity to join our public sector design studio, working on a broad range of projects that make a difference to people’s lives.

At Design102 we have always believed our differences help us to make a difference. This means we are an inclusive employer. We value difference of all kinds and encourage applications from talented candidates – whatever your identity, background or circumstances.

We are a unique central government creative studio working on projects that make a difference to people’s lives. You will be responsible for managing accounts and maintaining long-lasting relationships with a variety of clients across departments and high-profile policy areas.

We are looking for a talented, enthusiastic and experienced account manager to join our team. You will be responsible for managing accounts and maintaining long lasting relationships with your clients. This is a hybrid account / project management role where you will be managing day-to-day project activity, liaising with clients, working with designers and lots more.

Main responsibilities will include:

• Managing a portfolio of high profile / larger accounts and be the lead point of contact for matters specific to your clients.
• Building and maintaining strong, long-lasting client relationships
• Preparing design, video and strategic planning quotes and schedules for client approval, liaising with the design, artworking, video and strategy managers and traffic team
• Meeting clients for briefings and presenting creative concepts
• Discussing work schedules and status knowledgeably and confidently
• Sense and content checking materials supplied at all stages of development
• Project managing the successful delivery of creative jobs, working closely with designers and ensuring that the outputs meet client needs and budget
• Managing the work and career development of Account Executives
• Identifying new clients and growing new business.  

Personal Skills

• Proven account / project management and relationship building skills
• Experience of working within the creative industry and a thorough understanding of budgets, production and timeframes
• Highly self-motivated with a polite, friendly and diplomatic manner
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail, deadlines and budget line management experience preferred, although not essential
• Good commercial awareness to monitor cost effectiveness of in-house service delivery
• Excellent verbal, written and presentation skills
• An interest in current affairs.  

Essential Requirements:

• Experience working within a busy agency environment, managing multiple projects and clients simultaneously.
• Proven track record of effectively managing and liaising with high-profile clients
• Ability to engage and manage relationships with a wide range of stakeholders
• Strong strategic planning skills with the ability to think ahead, anticipate challenges, and develop creative solutions using the Design102 creative team.
• Experience project managing complex multiple disciplinary creative projects.
• Competent in identifying project risks and implementing mitigation strategies to ensure overall project success.  

Your application should include your CV and a statement of suitability to the role.

You can find out more about us at design102.co.uk

Interview dates: Interview dates expected commence week of the 30th September 2024

Closing date: 20/09/2024, 23:55 hours.

Contact information: If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com

Please quote the job reference - 88784.